El Paso
Recover Valuables Services

100 % HIGHLY RECOMMEND the services of Bio-One. Super long review but these guys deserve it. I was unexpectedly handed a very bad, messy situation. I found Bio-One online and submitted a service request through their website. I was promptly contacted by Joe. I was surprised because it was late but relieved. He was nonjudgmental, professional, empathetic, and kind. Let's face it, the reasons they need to be called aren't the best. He explained their process and we agreed on a day for an initial assessment of the property. John met me at the property. He was prompt and extremely professional. He did the assessment and gave his professional opinion. He was nonjudgmental and honest. He will level with you, no-nonsense. For these guys, there is a standard they hold themselves to. They are extremely hard working no matter the situation or what the situation brings. They will push through it all. Any questions, or concerns, they will address it all until you are satisfied. They will ask you for your expectations, and any wishes like items to look for and save. Joe and John will give you the truth and reality of the situation. They will not lead you on and lie. I was able to put complete trust into their process. Sometimes you have to realize that items cannot be saved. If you ask their opinion, they will give it to you. That quality alone was extremely helpful. This situation was highly stressful and unexpected so honesty and reality checks were greatly appreciated. I have to give a shout-out to The A-Team- Larry, Eric, and Kayla. They were awesome and so professional! The clean-up required took longer than expected. I was completely fine with the timeline because when they show up they work and they work hard. They will not cut corners and continue to work on a problem until it is resolved. If there is something that is not in their area of expertise they will level with you and point you in the right direction. I was able to leave and take care of other issues that arose with complete confidence in The Bio-One Team and never did they disappoint. If any questions came up, they would promptly contact me or I would call them. Amazing communication. I could not believe the end results. The difference was night and day. They are absolute miracle workers. The pricing was reasonable but their work is priceless. So much of it is pure labor. Hard labor and they never complain, never make excuses. Their work ethic is admirable. All team members have outstanding personalities and they turn a terrible situation into a positive experience. I can never thank them enough for what they did, what they accomplished. I am so glad I found Bio-One and would recommend them to anyone in need of their specialty services BAR NONE. Joe and John are highly respectable individuals who served our country and now serve the community, very down to Earth! We are lucky to have them running Bio-One in El Paso. ❤️

I have used Bio One on many occasions and they have always performed above and beyond. Rigo is always willing to help and work out any obstacles I may encounter. I am very grateful for what he does and continues to do.

I highly recommend Bio-One of El Paso. Joe and John were absolutely wonderful to work with, responsive, professional and answered all of my questions without hesitation. I truly appreciated working with them and if ever needed again, I wouldn't hesitate to call them.

Rigo Melendez and his staff, Daniella and Elijah are fantastic! We initially contacted them for help with rodent droppings in my parent's house, but they did so much more than we ever expected! They disinfected the whole house, discarded contaminated furniture & rugs, mopped, wiped down walls, and painted the ceiling in the LR and kitchen to remove nicotine stains. And more important, they were so caring, thoughtful, and worried about our well-being. We highly recommend this wonderful business that literally saved our lives!

Thank you Rigo and crew for all you did today. Given the situation, everyone was very comforting and professional. Great work at a reasonable price and done right. Y’all rule.